Objective |
To work in a team environment where accuracy, speed, and ingenuity are the primary building blocks of the team element. |
Experience |
Lead Computer Technician
January 2004 – July 2006 Circuit City, Charlotte, NC
Maintain profitable and expeditious repair center
Handled all customer concerns and ensured customer satisfaction
Train, schedule, and manage all technicians |
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Lead Warehouseman
July 2006 – November 2006 CRP Logistics, Charlotte, NC
Designed and implemented new Access software to enhance order processing and reporting
Ensure purchase orders filled and shipped in timely manner including loading dock schedule
Managed inventory and supply requisitions with creation of purchase orders |
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Technology Supervisor
January 2007 – January 2008 Circuit City, Charlotte, NC
Managed diverse department of technicians and sales associates
Streamlined software installation procedures to increase productivity
Facilitated and designed district wide technician training seminars to enhance customer experience |
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Senior Technician
January 2008 - Current ATD Computers, Charlotte, NC
Implemented web based work-order and time-clock management systems
Successfully marketed ATD publicity events with limited budget
Organize and delegate day to day technician responsibilities |
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Owner
February 2006 - Current HawesDesign.net, Charlotte, NC
Designed web pages for Steve Hunt for Sheriff campaign, Texas Rangers Gaming, ATD Arena, New School Drums, The Ray Grady’s, Milt Hawes, Donut Tour, and The Outlaws
Configure and maintain all accounts and servers
Website development, deployment, and design consulting |
Education |
Alexander Central High School, Taylorsville, NC
August 1999 – May 2001
Received High School Diploma
Best German Award, +3 Behavioral Status (Highest), Drama Award, A-Honor Roll
Central Piedmont Community College, Charlotte, NC
August 2007 – Current
Related Coursework: Accounting, Business Law, Business Management, International Business, Economics, Expository Writing, Research Writing, College Algebra, and Public Speaking
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Skills |
Microsoft products including Vista, XP, Office (Word, PowerPoint, Excel, Access, Outlook, Publisher), and Server 2003, Adobe Creative Suite 3 (Dream Weaver, Photoshop, and Illustrator), PHP, ASP, HTML, XHTML, CSS, Type 80 WPM |
References |
References are available on request.
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